Can a business refuse service because I bike or walk to their drive-thru?

If you are on a bike and in the City of Madison, you’re in luck: Madison has an ordinance that states, “Bicyclist use of sales and service windows shall not be prohibited.” (Ordinance chapter 28J [search for “Bicyclist” to get to the section])As you can see, it does not apply to people walking, and other municipalities such as Shorewood Hills, the Town of Blooming Grove do not have the same kind of ordinance. Often staff at a business may not know about the ordinance. What if you’re still being refused service? Call Building Inspections at the City and file a complaint: (608) 266-4551